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Booking systems

Bookings that convert and confirm.

From healthcare clinics to recruitment interviews and training events, we design branded booking experiences with smart routing, calendar sync, reminders and integrated payments.

Industries

Built for specific contexts.

Sector

Healthcare

Patient appointments across clinicians and locations with reminders.

Sector

Recruitment

Interview scheduling with consultant calendars and candidate self-serve.

Sector

Consultation

Discovery calls and paid consultations with intake forms.

Sector

Training

Cohort bookings, waitlists, attendance and certification.

Sector

Events

Tickets, capacity, group bookings and check-in.

Sector

Services

Field services, home visits and appointment-led businesses.

Visual workflow

How it comes together.

Step 01
Customer arrives
Step 02
Smart routing
Step 03
Calendar match
Step 04
Confirm & pay
Step 05
Reminders
Step 06
Show up
Step 07
Follow-up
Before & after

From friction to flow.

Before
  • Phone tag and missed calls
  • Double bookings and disputes
  • High no-show rates
  • Manual admin around every appointment
After
  • 24/7 self-service with branded UX
  • Smart routing to the right resource
  • Automated reminders that cut no-shows
  • Bookings flowing straight into operations
Process

A disciplined path to launch.

01

Map

We map the journeys, resources, rules and exceptions.

02

Design

Branded booking UX optimised for conversion and accessibility.

03

Integrate

Calendars, CRMs, payments, reminders and check-in.

04

Operate

Telemetry to tune conversion, no-shows and lifetime value.

Deliverables

What you get.

  • Branded booking flow
  • Smart routing logic
  • Calendar integrations (Google/Microsoft)
  • SMS, email & WhatsApp reminders
  • Integrated payments & deposits
  • Admin dashboard
  • Reporting & analytics
  • GDPR-compliant data handling
Benefits

Why this matters.

Lower no-shows

Reminder cadences and deposits reliably cut no-show rates.

Operational lift

Eliminate manual scheduling and the admin around it.

Premium experience

Customers feel the difference of a thoughtful, branded flow.

FAQ

Common questions.

Can it replace Calendly, Cliniko or our existing tool?+

Yes — we typically replace generic tools where branding, routing complexity or integrations are the bottleneck.

Do you support multi-location, multi-resource bookings?+

Yes — including time-zones, working hours, holidays and skill matching.

Can patients/customers pay or hold a deposit?+

Yes. Stripe and other PSPs are supported, with refunds and partial captures.

How does it integrate with our calendar?+

Two-way sync with Google Workspace and Microsoft 365 — including conflict prevention.

Ready to scope this for your business?